Account and data
Request account deletion
Certified Document Translator customers can request deletion of their account and associated personal data. We may contact you to verify the request before processing it.
Use your secure account
If you can log in, open your account and use the Account and data section. This creates an authenticated request and gives you an immediate receipt.
Request by email
If you cannot access the account, email us from the address associated with it. Include “Account deletion request” in the subject line.
Email orders@cdtranslator.comWhat happens next
We review the request, remove account credentials, uploaded documents, and personal data that are not required for legitimate legal, payment, security, fraud-prevention, or recordkeeping purposes, and send confirmation when the request is completed. Active orders may need to be resolved before deletion is finalized.
